In the past, we have written several posts on how to burn DVD’s, how to burn Windows 7/8/10 discs, and even some stuff on Blu-ray discs. However, we have yet to post about one of the most simple things. What to do if you get a CD or DVD stuck in your computer’s optical drive and it won’t eject? You can take several steps to troubleshoot stuck DVDs or CDs.
Computers are what they are, complex. Meaning, a stuck DVD could be one of several possible things. Sometimes it may be easy to fix. Sometimes, not so easy. The best thing to do is troubleshoot the problem.
Here is what you should not do:
Stick a screwdriver, pocket knife, credit card, or any other object into the DVD drive and try to pry it open or pull the disc tray out. When stuff doesn’t work right, I feel like tossing my computer across the room just as much as the next guy. But just don’t do it. Troubleshoot first.
Method 1 – Try Ejecting from Within Windows
Navigate on over to Start > Computer. Right-click on your CD/DVD drive choose eject from the drop down menu. Sometimes you can eject the stuck disc using Windows commands.
Method 2 – Software and Drivers
The CD/DVD drive was working a week ago right? But all of a sudden it just stops. Chances are good, that you may have installed a program, application, update, driver, etc., that messed with the CD/DVD drive driver.
To troubleshoot this, try doing a system restore. A system restore will uninstall several files and changes to your computer that were made within a certain time frame. If you have just recently upgraded your operating system, this often times can cause some device driver incompatibilities.
Another thing that you can try is uninstalling the driver for your CD/DVD drive and reinstalling it. To do this, you will need to make sure that you have a backup of your driver. You should be able to download it from the CD/DVD drive manufacturer’s website.
Method 3 – Force Eject
Next, you can try to to force eject the CD/DVD tray. Not all drives and burners have this feature. To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole.
Use a toothpick, bent paperclip, or needle to push the button. This may or may not pop open the drive. Many people have reported that this does not work. But some have reported that it does. May the force eject be with you.
Method 4 – Some Weird Stuff That Works
Close out of all applications and make sure that you have saved anything that needs to be saved. Restart your computer. As soon as it starts loading back up, even before you see the Windows loading screen, start pressing the eject button on the drive.
If you are using a slot loading drive (MacBook), this would be the eject button on your keyboard. Don’t hold the button down. Push it repeatedly and rapidly, like it’s the A button and your on level 10 of Mario Bros trying to beat Bowser. Believe it or not, this works a lot of the time. If Windows loads to the login screen, and the tray isn’t open, stop pressing.
– Shut down your computer, disconnect the power cable, and wait a couple of minutes. Plug it back in, start it up, and try the step above. To learn more about that, check out this article on USB connection problems.
– Give it a little tap. Don’t use a lot of power, just a light tap. Sometimes, especially in slot loading drives, the disc may just jump out of place.
What You Can Do Now
Internal CD/DVD drives are fairly simple to swap out in desktop computers. You can find tutorials all over the internet. However, laptop drives are not as easy. If you don’t feel comfortable trying to replace the internal CD/DVD drive, you can always get an external drive. They are pretty decently priced, under $100.
If you are able to get the disc out of the drive, the first thing you should do before putting another disc in is cleaning the inside. My recommendation is to purchase a bottle of compressed air and shoot it around inside the drive area while the tray is out. Be careful to not freeze or touch the read/write head on the drive when doing this.
Borri dont use whirlind sprint. If something physical broke, like the eject button itself, you’ll probably be better off taking it to a hardware repair shop or simply swapping the drive out with a new one. Personally, a cheap external CD/DVD drive is even a better option. Enjoy!
After you upgrade your computer to Windows 10, if your Acer CD / DVD Drivers are not working, you can fix the problem by updating the drivers. It is possible that your CD / DVD driver is not compatible with the newer version of Windows.
Find Acer CD / DVD Device Drivers by Model Name or NumberHow to Update Device Drivers
There are two ways to update drivers.
Option 1 (Recommended): Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.
OR
Option 2: Update drivers manually - Find the correct driver for your CD / DVD and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.
Option 1: Update drivers automatically
The Driver Update Utility for Acer devices is intelligent software which automatically recognizes your computer’s operating system and CD / DVD model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.
You can scan for driver updates automatically with the FREE version of the Driver Update Utility for Acer, and complete all necessary driver updates using the premium version.
Tech Tip: The Driver Update Utility for Acer will back up your current drivers for you. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.
Option 2: Update drivers manually
To find the latest driver, including Windows 10 drivers, choose from our list of most popular Acer CD / DVD downloads or search our driver archive for the driver that fits your specific CD / DVD model and your PC’s operating system.
If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.
Tech Tip: If you are having trouble finding the right driver update, use the Acer CD / DVD Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.
After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.
How to Install Drivers
After you have found the right driver, follow these simple instructions to install it.
How My Acer Aspire 3000 is hot?
Which does the trouble belong to? Is it your Acer Aspire 3000 laptop? Or is your laptop Acer Aspire 3000 battery hot? .
Can you run fallout 3 on an acer aspire 5315 laptop?Does the Acer Aspire 5733 Laptop have bluetooth?
hi, according to acer standard the acer aspire 5733 laptop don't come up with bluetooth
How do you open an acer aspire 3620 laptop?Where can you download drivers for an Acer Aspire 5572?
I have problem with my audio, where can i download the driver for my laptop acer aspire 5572nwxci
How do you find the operating system for laptop Acer aspire 5735?
The Acer Aspire 5735 model has a Windows Vista operating system. The specifications about the Aspire 5735 can be found on the Acer Support page.
How do you find my serial number on a Acer laptop?
how do i find the serial number for an Acer Aspire 4710.
What is the price range for Acer laptop computers?
The price of Acer laptop computer varies largely depending on the type, size and model. Acer Aspire One AOD270 for example costs $199 and Acer Aspire S7-392-6478 costs $1,164.33 on Amazon.
Which key to use for underscore on laptop acer aspire 5517?How do you install recovery CD's and system CD on an Acer aspire 9500 laptop?
To install a recovery CD on an Acer Aspire 9500 laptop, simply insert the disk into the CD drive, choose which level of recovery you want to perform and follow the on-screen prompts. The process for install a system CD is similar. Insert the disk into the CD drive and follow the on-screen instructions.
Can a Acer aspire 4920 laptop be upgraded to a better laptop?
There are plenty of things you can do to a laptop to boost its performance. Some things include: -Upgrading the RAM -Getting a larger hard drive -Buying a better battery
How do I Restore my Acer aspire 5315 to factory settings?
Well i have an acer aspire 5630 laptop and have restored it to its factory settings by pressing alt f10 when i first start my computer and the white acer screen comes on, then i followed the instructions and its good as new, you could give it a try but it completely wiped the acer.c drive.
Is acer laptop aspire 5720 series compatible with xp?Where can one purchase an Aspire Acer laptop?
There are many places where one could purchase an Acer Aspire laptop online. One could check online shopping sites such as Amazon, eBay, Staples, or BestBuy to purchase this product online.
Where can one purchase an Acer Aspire laptop?
Acer Aspire laptops can be purchased at your local big box electronics retailer, such as BestBuy or Egghead. Online, you may be able to purchase them from Amazon, eBay, or even Acer themselves.
Does the acer aspire 5720 have bluetooth?
no it doesn't but it is a very nice laptop though :P
How can you install bluetooth of acer aspire 5920g?Does the Acer Aspire 5315-2142 Laptop Computer have a place for an sd card?Which is better - IBM thinkpad or acer aspire laptop?Where is the scroll lock on an Acer Laptop?
On an Acer aspire laptop, the scroll lock is on the F12 key. In blue letters it says Scr Lk, whihc , means scroll lock.
Can bulk mail software be downloaded to an Acer Aspire laptop?
Yes you can download bulk mail software to your Acer Aspire laptop.There are several to chose from.Simply pick the software that suits you and download.
Is Acer Aspire 5733 Laptop Free McAfee Software one of the best laptops in the world?Does the acer aspire 5532 have a built in microphone?
no you have to buy a in jack mic card to put in the laptop
What is the worlds cheapest buyable laptop with internet and Microsoft Word?
The Acer Aspire One D250 netbook at Costco for $400 complete with external optical drive has to be pretty close.
What Acer laptop can play a Blu-ray disc?
Some Aspire notebooks like acerAspire 5920g, acerAspire 8930g, acerAspire 6935 ship with a Blu-Ray optical drive and the Acer Arcade media playback software.
How do you replace a hard drive in an Acer 5100 notebook?
Here's how to take apart an Acer Aspire 5100 and replace the hard drive. Check out the link.
Is it safe to use the power supply cord from a regular size laptop on the Acer Aspire One mini laptop?
As long as the voltage is the same and the wattage is the same or higher as is rated for the Acer Aspire One, yes. In practice, a full-size power cord will probably not work.
How do you know what model your IBM thinkpad is?
there should be a label on the bottom of the notebook. an example is from my acer laptop: Acer Aspire One series model: ZG5
How do you add new memory to your Acer Aspire 3680-2682 laptop?
basically the best way is to go into the system hard drive and delete everything. the go to this address's: www.redtube.com
Can you put a thinkpad hard drive into a Acer aspire one?
As far as they are both of same physical size and share interface. Also your laptop hardware must support the capacity too.
How do you install recovery cd's on an acer aspire 9500 laptop?
To reimage your Acer Aspire 9500 laptop to factory settings you will need to insert the first recovery CD and reboot your laptop. If the laptop does not boot from the recovery CD, you may need to edit the boot order in the BIOS when the laptop first starts. Once your machine is booting from the recovery CD it will walk you through the restoration process.
Is it possible to change a motherboard for a Acer aspire 5517 laptop?
Yes.. you can.. but real question is why would you want to?
How do you reset the BIOS password on an Acer Aspire 5310 laptop?What is a good mini laptop?
The Acer Aspire 1, Dell Mini, and Toshiba netbooks are good choices.
How do you get on the webcam on a Acer laptop?How To Open Dvd Drive In Acer Laptop
It depends on which model Acer you have. My son has a Acer Aspire 5532, which he later found it doesn't have a Webcam or a mic. (Maybe that's why I have a Toshiba :-D ) You'd have to check the laptop manual to see if you have a Webcam, and to locate the program to run it.
Does the acer aspire 5738G play Blu-ray disc's?
Some Aspire notebooks ship with a Blu-Ray optical drive and the Acer Arcade media playback software.
Is acer aspire an Indian company?
Acer is from Taiwan. Aspire is the name of the series of laptops that acer make.
What is better. the Acer aspire one 10.1 inch or the Acer aspire one 11.6 inch?
i think that they are both good but the bad thing is, is that they don't have disk drives. but, lucky me, i have a disk drive to plug into the laptop and listen or watch whatever i want. i recommend using that. um, i have the 10.1 inch which is fantastic! the screen is very nice and bright and my favorite, GLOSSY!!!! some and most people think that the 11.6 inch is worse? i… Read More
Are acer notebooks as good as dell?
i love my acer aspire 5100 but the DVD drive never worked its still under warrenty
When was Acer Aspire One created?Where to get network drivers for Ubuntu I have Acer Aspire 5749-6863 Laptop?What is the cheapest Acer laptop?
The best and cheapest Acer lapto is the Aspire 1t especially when it has been refurbished as they are second hand, but been restored to first time touch.
Can I buy an Acer computer at Radio Shack?
At radio shack you currently can buy the acer 20in monitor, which comes in silver. Or you can purchase the acer aspire laptop, which comes in black. And for a very reasonable price.
How do you disable BIOS memory options on your acer aspire?
You disable the BIOS memory option on an Acer Aspire laptop by pressing the delete key on startup. This will bring up the BIOS menu where the option can be turned off by highlighting it and selecting off.
Where is the wps button on an acer aspire 7520-5324?
There is no WPS button on an Acer Aspire 7520-5324. You will be prompted to use WPS when you set up a wireless connection between your router and your laptop. There should be a WPS button on your router.
What are some models of Acer Aspire laptops?
Acer Aspire offers well over 100 different models of laptop computers. Most models, such as the 1410 and 5741 Z, feature water resistant screens. Others, such as the 8920G, have built in Blu-ray drives. In addition, Acer Aspire laptops include a line of subcompact notebooks like the Aspire One as well as Ultrabooks, including the Aspire S5, said to be the world's thinnest Ultrabook.
Where can you download a manual for an Acer Aspire One?Is the acer aspire one wireless?Does Acer Aspire 5570Z support Windows7?
Yes, it does. I have the same laptop and am using windows 7 (32bit) and works fine.
How much money would you get for a laptop Acer aspire d257 intel n570 valu pawn in philippines?
RECOMMENDED: Click here to fix Windows errors and improve PC performance
Most of the personal computers available in the market today don’t include an optical drive or popularly known as CD/DVD/Blu-ray drive. Now that USB drives and external hard drives are available for throwaway prices, most users prefer using USB drives instead of traditional CD/DVDs to backup and transfer data.
That said, there are many PCs out there that still include CD/DVD drive. If your notebook has an optical drive and you’re running Windows 10, Windows 8 or Windows 7, you probably have observed that Windows doesn’t provide an option to close the optical drive tray while it does provide an option to eject the drive.
Create hotkey to close & open CD/DVD drive tray in Windows 10
In short, while you can open the optical drive tray with a click, it’s not possible to close the CD/DVD/Blu-ray drive tray without physically pushing the tray. It could be because neither Microsoft nor developers interested in optical drives anymore.
Luckily, if you’re still use CD/DVD/Blu-ray drive in your Windows PC very often, here are two small utilities to help you quickly eject and close CD/DVD drive tray using keyboard shortcuts.
Door Control
Door Control, as the name might suggest, helps you control the door of the CD/DVD drive right from the desktop. The tool helps you eject and close CD/DVD/Blu-ray with the help of keyboard shortcuts as well as via system tray shortcut.
Upon installing and running Door Control, the program sits in the system tray area of the taskbar. To enable keyboard shortcuts for close and eject operations, right-click on Door Control’s tray icon, and click Hot Key to open the Door Control Hotkey dialog. Select one of the pre-listed hotkeys and then click OK button.
Although Door Control is a good utility, the software doesn’t seem to work with some drives and PCs. While the utility on my HP laptop running Windows 10, the program failed to close the Sony DVD drive tray on my assembled desktop PC.
NirCMD
If the Door Control software is not working on your PC, you may try NirCMD solution from the popular NirSoft.
Step 1: Download NirCMD utility by clicking here. Extract the NirCMD contents to the root of your Windows 10 drive (the folder that appears when you double-click on the drive icon).
Step 2: Next, open Command Prompt by typing CMD in Start menu search box and then pressing Enter key.
Step 3: In the Command Prompt, type cd C: and then press Enter key.
In the above command, replace “C” with the drive letter where Windows 10 is installed.
Step 4: Finally, copy and paste below commands and press Enter key after pasting each command to execute.
nircmd.exe cmdshortcutkey “~$folder.desktop$” “Open CDROM” “CTRL+SHIFT+O” cdrom open
nircmd.exe cmdshortcutkey “~%folder.desktop%” “Close CDROM” “CTRL+SHIFT+C” cdrom close
Step 5: You may close the Command Prompt now. From now on, you can use Ctrl + Shift + O keyboard shortcut to open the CD/DVD tray and Ctrl + Shift + C to close the optical drive tray.
Also, executing above commands will create two shortcuts named Open CDROM and close CDROM on your desktop. You can click on these shortcuts to close or open the CD/DVD/Blu-ray drive tray.
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